England, Kent, Wills and Probate - FamilySearch Historical Records/Known Issues

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''This page is created for the use of FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems. If you wish to comment, scroll down and on the right-hand side of the screen choose  Discussion to post your comment.''

Known Issues
Question #1: I get a message "This image is available at a Family Hisotry Center. To signed in members of supporting organizations." Why can’t I view those images? Answer #1: Whenever possible, FamilySearch makes images available for all users, however, ultimate rights to view images on our website are granted by the record custodians. In the case of Kent, Wills and Probate records, each religious entity dictates who may view the records.

Archdeaconry and Diocese of Canterbury: FamilySearch has rights to publish images online to users from the supporting organization, (The Church of Jesus Christ of Latter Day Saints) and at FamilySearch Centers. Exceptions: Miscellaneous Court Papers and Miscellaneous Court Papers Index (Registered Users, FamilySearch Centers and members of LDS church)

Archdeaconry and Diocese of Rochester: FamilySearch has rights to publish images online to Registered Users, FamilySearch Centers and members of the supporting organization

Exempt Deanery of Shoreham FamilySearch has rights to publish images online to users from the supporting organization, (The Church of Jesus Christ of Latter Day Saints) and at FamilySearch Centers.

Peculiar of the Rector of Cliffe FamilySearch has rights to publish images online to users from the supporting organization, (The Church of Jesus Christ of Latter Day Saints) and at FamilySearch Centers.

Question #2: I am unable to view images which were previously available? Is there a reason for that? Answer #2: In August 2011, a new agreement was signed restricting access to images older than 100 years. If even one image on a film exceeds the 100 year cutoff, the entire film is restricted. Many older films contained multiple items and year ranges.

FamilySearch, however, has other resources which are available to all researchers. These online records, and many others for this area, are available on microfilm which can be ordered for viewing into the nearest FamilySearch Center. Click here for instructions on how to order microfilms.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:


 * If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. For example: England, Kent, Wills and Probate, 1440-1881 &gt; Kent, Diocese of Rochester &gt; Inventories &gt; 1690 &gt; Image 4 of 416
 * If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

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