Community Wiki Support Meeting 10 January 2012

0000; Join the meeting; Dial-in number: 877-453-7266 9:00''' am. Mountain time on Tuesdays'''


 * You can join up to 10 minutes early. If you try to join the meeting at any other time, you will get an error that the meeting doesn't exist.
 * Prior to joining the meeting for the first time, run the MeetingPlace Test to verify that you can participate in a web meeting.

Meeting Agenda

 * Announcements/Business:
 * Pages with HelpMe template
 * Information on Family History center pages - Janell
 * FHC pages will be part of familysearch.org (English to begin with) in a few months
 * These will take the place of the Wiki pages
 * Creation of pages was inspired. The work put into these pages were not done in vain.
 * The FHC's have been introduced to the Wiki, with their consultants and trainers
 * Wiki Trainers are there to help people use the Wiki and teach it to patrons for researching


 * Kudo's


 * Reports




 * Updates
 * Updates


 * Goals accomplished for 2011




 * Goals for 2012 for the Support team (discussed 3 January 2012)


 * Moderators and Adopters - decision on role and responsibilities
 * Patrolling - bring in other people who have worked in the Wiki
 * Reach out to the community in how to use the Wiki
 * Make it more user friendly
 * More content for beginners


 * Come to this meeting with suggestions for goals for the Support Team for 2012


 * Public Relations campaign to make people more aware of the Wiki and can find it
 * Pass along cards - available on intranet
 * Marketing the Wiki - we need ideas (tv spotlights?)
 * Genealogy programs on BYU TV - how could we get them to mention the Wiki?
 * Use Chat to teach - report how people are searching - use their experiences to improve how searches are done, etc.