Pennsylvania, Philadelphia City Births - FamilySearch Historical Records/Known Issues

Known Issues
Question #1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records? Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Pennsylvania, Philadelphia City Births, 1860-1906 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints.

The films for these records can be ordered from the Family History Library for viewing at a FamilySearch Center. For instructions on ordering the films please see Ordering Microfilm or Microfiche.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue.

Question #2: Why are birth records only available until the year 1906? Answer #2: Record custodians determine which records they allow FamilySearch to put online. The owners of this collection have requested that records beyond 1906 not be displayed. You may be able to obtain a copy of a more recent birth records by contacting the Board of Health, City of Philadelphia.

Question #3: When I click on the View Image link on the record details page for my ancestor I am directed to the wrong image. How can I find the correct image? Answer #3: In most cases the images are located by scrolling forward or backward a few images from the image that is linked. On the record details page there is a reference number that will show a page or certificate number. You can match that number with the number on the image that comes up and scroll forward or backward to find the correct image.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:


 * If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
 * If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. For example: Pennsylvania, Philadelphia City Births, 1860-1906 &gt; 004198956 &gt; Image 7 of 470.
 * If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

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