Help:FamilySearch Support E-mail and Worldwide Telephone Directory

For help with FamilySearch products, contact FamilySearch Support.

E-mail
Contact us for FamilySearch Support by e-mail at:[mailto:support@familysearch.org support@familysearch.org]

Telephone
Contact us for FamilySearch Support by phone using the numbers below.

Note: a telephone number with brackets (such as [019-900] + [866-225-3113]) indicates a number that requires two step dialing. First dial the toll free access code listed before the plus sign (+); then, when prompted by an automated attendant, dial the second number listed after the plus sign (+).

Africa

 * Ghana [019-900] + [866-225-3113]
 * Kenya [0-800-22-01-12] + [866-226-3650]
 * Reunion [0-800-99-0087] + [866-229-4669]
 * Sierra Leone [1101] + [866-226-6234]
 * South Africa 0-800-98-0258
 * Zimbabwe [00-890] + [866-226-2299]

Asia Pacific

 * Australia 1-800-083-293
 * China 10-800-130-0885
 * Cook Islands [09131] + [866-288-5196]
 * Fiji 3000110
 * Hong Kong 800-90-8547
 * India 000-800-100-3125
 * Indonesia 001-803-015-2021557
 * Japan 0120-944161
 * Micronesia [555] + [866-285-6539]
 * New Zealand 0-800-44-3296
 * Pakistan [00-800-3-001] + [866-295-4037]
 * Palau [02-222] + [66-299-0495]
 * Philippines 00800-1830-1830
 * Philippines (Cell/Mobile Access) (02) 635-9150
 * Samoa 699 3720
 * Singapore 800-1301-465
 * Solomon Islands [0813] + [866-299-0497]
 * South Korea (Korea Rep) 00-308-13-1596
 * Sri Lanka [45-8000] + [66-295-4041]
 * Tahiti 412312
 * Taiwan 00-801-14-8712
 * Thailand 001-800-13-202-1556
 * Tonga 0800 342

Europe

 * Albania [00 800 0010] + [800-371-0450]
 * Armenia [0800-155] + [866-403-1907]
 * Austria 0800-292846
 * Belarus 8*[10-800-102] + [866-403-1912]
 * Belgium 00-800-1830-1830
 * Croatia [0-800-220-113] + [866-403-1913]
 * Cyprus 8009-4880
 * Czech Republic [800-001-187] + [866-403-1906]
 * Denmark 00-800-1830-1830
 * Finland 990-800-1830-1830
 * France 00-800-1830-1830
 * Germany 00-800-1830-1830
 * Greece 00-800-1809-202-1575
 * Hungary 00-800-1830-1830
 * Iceland 800-8815
 * Ireland 00-800-1830-1830
 * Italy 00-800-1830-1830
 * Luxembourg 00-800-1830-1830
 * Netherlands 00-800-1830-1830
 * Norway 00-800-1830-1830
 * Poland 0-800-444-3829
 * Portugal 00-800-1830-1830
 * Romania [021-800-0877] + [866-403-1905]
 * Russia 8-10-8002-1761044
 * Slovak Republic [0800-087-187] + [866-442-0829]
 * Spain 00-800-1830-1830
 * Sweden 00-800-1830-1830
 * Switzerland 00-800-1830-1830
 * Ukraine [8-100-15] + [866-403-1853]
 * United Kingdom 00-800-1830-1830

Latin America

 * Argentina 0-800-666-1833
 * Belize [812] + [866-529-6858]
 * Bolivia 800-10-0547
 * Brazil 0-800-891-6465
 * Chile 800-400-243
 * Colombia 01-800-700-1807
 * Costa Rica 0-800-013-0965
 * Dominican Republic 1-888-751-8353
 * Ecuador 1-800-225-528 + 800 371 0450 (costa)
 * Ecuador 1-999-119 + 800 371 0450 (sierra)
 * El Salvador 800-6331
 * French Guiana [0800-99-0087] + [866-560-9746]
 * Guadaloupe [0800-99-0087] + [866-560-9753]
 * Guatemala [9999190] + [800-371-0450]
 * Guyana [151] + [866-529-6899]
 * Haiti [171] + [866-560-9750]
 * Honduras [8000-121] + [866-529-6853]
 * Jamaica 1-866-871-4112
 * Mexico 001-866-822-0428
 * Nicaragua [1-800-0171] + [866-529-6857]
 * Panama 00-1-800-800-0467
 * Paraguay [008-13-800] + [866-529-6856]
 * Peru 0-800-52-708
 * St. Kitts 800-987-7927
 * The Bahamas 1-866-871-4155
 * Trinidad &amp; Tobago 1-800-202-1589
 * Uruguay 000411-002-1556
 * Venezuela 0 800-100-6323

North America &amp; Caribbean

 * Canada 1-866-406-1830
 * United States of America 1-866-406-1830