Illinois, Cook County Marriage Records - FamilySearch Historical Records/Known Issues

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''This page is created for the use of FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems. If you wish to comment, scroll down and on the right-hand side of the screen choose  Discussion to post your comment.''

Known Issues
Question #1: When I search for an image, the wrong image comes up. How do I find the correct image? Answer #1: Some images are incorrectly linked, and they may be several records off. Workaround: Certificates may be located by matching the certificate number, found in the record details, to the actual certificate on the images. This is done by scrolling through the images until the correct certificate number is located. See How to find an image in Historical Records using a Page or Certificate Number.

Question #2: How can I see images # 1223 through 1228 found on DGS film 4280604? Answer #2: There is a problem with loading these images but they are available on the digital film. A copy of the image can be provided upon request to support@familysearch.org.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:


 * If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
 * If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Return to the Wiki Learn More page for Illinois, Cook County Marriage Records, or to go to the Illinois, Cook County Marriages collection @ FamilySearch.org.