Community Wiki Support Meeting 10 April 2012

MeetingPlace ID: 3232; Join the meeting; Dial-in number: 877-453-7266 9:00''' am. Mountain time on Tuesdays'''


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Kudos go to ...

 * Sandra - huge job on categories this week

Updates and follow up

 * Maintenance status - Good progress, but pages with Unresolved Issues need attention. Do we need a committee to work on these, or make assignments to specific people?  Should this topic be better in Content, rather than Administrative?
 * Jane will contact FH library about putting categories on their pages.
 * Sandra and Lee have talked to FHL employees and they are cooperating

Business/Announcements

 * 5 Stars have been removed from the bottom of pages, while the engineers work on a problem associated with those.

Telephone support - Chat has not been productive.


 * Other departments have no way to reach us.
 * The library is going to be recruiting groups, etc. to come to the Wiki. The library people do not know the Wiki, and they need to be able to contact us.
 * With the phones, we can have access to Team Viewer that works like Landesk, so we can see the patron's computer screen to help them.
 * We will give one-on-one training for phones and the viewers.
 * We want to go live on May 1st.
 * Lynda &amp; Jane can click into calls for extra help if necessary.
 * We will make no changes on patron's computers

Improve the Wiki
James Tanner - Copyright issues


 * Copyright is under the Library of Congress - link to Copyright.gov, where all the basic information is for copyrights
 * All copyrights are automatic. Bern convention was signed in 1888, but was not ratified by the US in 1988.  The Bern Convention controls copyright laws.  Any original work is subject to copyright.
 * Anything that's put on the internet that is original is subject to copyright.
 * A non-profit corporation was created about 10 years ago - Creative Commons.org - provides a way to license internet content that is given other levels of license..
 * There are three layers of license - the danger is in copying and pasting until the document is in public domain
 * We should be aware of the different types of licenses and make sure attribution is done correctly.
 * Fair Use - created by the courts - a reasonable standard (copying full article is not Fair Use).
 * Public Domain - items that are not longer under copyright, or released from copyright.
 * Be aware of different versions of Creative Commons.
 * Article in Tech Tips will be published in the next few days.

Ken Knight - Unresolved Issue (4 years old)

Issue: "Talk:A Guide to Research The article that tells how to name a wiki article says we should avoid the use of an initial "A" in the title of an article. Would it be appropriate to rename this page? Diltsgd 22:05, 10 February 2008 (MST)"

Context: Help:Name a new article Guidelines for nameing articles. "10. Do not start article names with "A," "The," or "An" if possible" https://www.familysearch.org/learn/wiki/en/Help:Name_a_new_article

Proposed Resolution: The key is “if possible”. This case is an exception, it works here. Respond to Diltsgd https://www.familysearch.org/learn/wiki/en/Talk:A_Guide_to_Research