Community Wiki Support Meeting 21 February 2012

MeetingPlace ID: 3232; Join the meeting; Dial-in number: 877-453-7266 9:30''' am. Mountain time on Tuesdays''' *You can join up to 10 minutes early. If you try to join the meeting at any other time, you will get an error that the meeting doesn't exist. *Prior to joining the meeting for the first time, run the MeetingPlace Test to verify that you can participate in a web meeting. === Meeting Agenda === === Introduce new members === :* === Kudos go to ... === * === Updates and follow up === :*Maintenance Report === Business/Announcements === *Social Security Death Index not available for genealogy in the future due to fraud :*Petition is being generated to stop the fraud *Janell presented information about Wiki Support for the next year :*Focus on :*Caring for Patrons :*Teach and Train community :*Build internal relationships :*Evaluation, feedback, reporting ::*Involve the community more in maintenance ::*Have missionaries work in specific areas that would be of interest to them :*Main page - could use it as a question forum - Do you want to research?, etc. Give them choices as they go through the questions and leads them to the pages that would give that information. :*Pool ideas, discuss, eliminate ones that don't work until you have a final approach - the way WikiHow works :*We need to have a meeting to brainstorm - main page, how to use questions and create steps to accomplish what the person is looking for - we should study WikiHow ::*Bring in some Wiki trainers, other users to help with brainstorming :*We could walk people through Wiki and see the problems they have :*Approach - what problem do people have, how would they solve it, then show how to find it in the Wiki === Improve the Wiki === :*