Lower Canada Census 1831 - FamilySearch Historical Records/Known Issues

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''This page is created for the use of FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems. If you wish to comment, scroll down and on the right-hand side of the screen choose  Discussion to post your comment.''

Known Issues
Problem #1 - Some images will not load or appear as a black screen. Save the image to a filename with a .jpg extension. The image can then be viewed with any graphics program. Note: The image has finished loading when you click on "Save" and the "Save As..." dialog box appears.

Problem #2 -When browsing the collection, images switch to another collection. Technologies are being created which will solve this problem in the future.

Problem #3 - There are duplicate records in the collection.

If you encounter problems with this collection, please email them to [mailto:support@familysearch.org support@familysearch.org]. If you encounter additional problems with this collection, feel free to e-mail us at support@familysearch.org. Please include the following information: ○ The name of this collection. ○ If browsing this collection, please include the full path you followed to where the problem occurs. Example: Canada, Lower Canada Census, 1831 &gt; Orleans &gt; St. Francois &gt; Image 1 of 7. ○ If you are reporting a technical issue, please include your operating system and browser version (i.e. Windows XP, Internet Explorer 8) Click here  to return to the Learm More Wiki page for the Lower Canada Census 1831 collection, or click here to go to the Canada, Lower Canada Census, 1831 collection @ FamilySearch.org.