Russia, Simbirsk, Church Books - FamilySearch Historical Records/Known Issues

Known Issues
Question #1: I get a message “Image not available” even after I have registered and signed in. Why can’t I view those images? Answer #1: The Russia, Simbirsk Church Books, 1768-1939, is a restricted image collection. FamilySearch has rights to publish images online to users from the sponsoring organization only (The Church of Jesus Christ of Latter-day Saints).

Another resource is to visit the Russia Genealogy Research Community on Facebook, where you can collaborate with other researchers.

If you have an LDS account and are not able to view the images after signing in, it may be due to a registration problem and not an image access problem. Please call 1-866-406-1830 in the United States, or contact patron services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:


 * If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. For example: Russia, Simbirsk Church Books, 1768-1939 &gt; Самара &gt; Самара &gt; Бестужевка &gt; 1877 Vol. 949 Births, marriages, deaths (Рождения, бракосочетания, смерти) &gt; Image 3 of 16
 * If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

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