Community Wiki Support Meeting 7 August 2014

When? - Thursdays 10:00am Mountain Time. All meetings are held using WebEx.
 * 1) Go to WebEx to join the meeting.
 * 2) Enter the meeting number: 992 396 129.
 * 3) Enter your name and e-mail address.
 * 4) Click "Join."
 * You can join up to 10 minutes early. If you try to join the meeting at any other time, you will get an error that the meeting doesn't exist.

Welcome
New Attendees:

Kudos go to:

Follow-up and Priority items for this meeting:

 * SalesForce: Please read and reread patrons messages to ensure understanding their needs.  Best practice is to look at any page or URL they are submitting.  Then reread their message when you are better informed.  Not everyone expresses themselves well in writing.  If it is still not clear, ask the team to look at the case and get their input or write to the patron for clarification.  Writing for clarification often results in gracious replies that helped.  Keep in mind this is one of the few times we are able to interface with the public.

Current Wiki Projects we are focusing on

 * Red and Black links on State pages and State Templates. Many can be fixed with a good search of the Wiki to find pages that fit the item.
 * Questions about the Oregon Sidebar items.

Supervisor Input

 * Giuseppe:


 * Caleb:

Team Leads

 * Mission and Technical Lead - Charles


 * Training and Maintenance - Sandra


 * Team Lead - LaVera


 * Changes in companion assignments to accomodate the new members of our team https://docs.google.com/spreadsheet/ccc?key=0AotWqqp0MyXudEl2UmV2bkRISE1CdmRMWHNRazlVMWc&usp=drive_web#gid=0.
 * Welcoming - Marilyn
 * Moderators - Myra


 * Content Missionary Group - Wilma/Bo

Patrolling and Sales Force Review
1: Did you see anything while patrolling this past week that would be interesting to discuss with the team? 2: What has been seen being touched/worked on. 3: Any potential attacks?

Assignments
1: What did you learn this week that you want to share? 2: What do you need help with? 3: Needed training? 4: Do you have questions or suggestions regarding what others are working on?

Current Team Members and Assignments
Google Doc of Assignments