Help:Wiki University Contributors--Getting Help





<< Previous Chapter

How can I get help?
There may be times, especially if you are a new contributor to Wiki, when you need help. Where can you go? The following sections provide support to Wiki contributors.

Here is a mini-video that provides a simple demonstration: [place link to VIDEO 14 here].

Research Wiki resources

 * Where can I find a Wiki project to work on?
 * - In the Research Wiki sidebar, under Edit the Wiki, you will find a link to Wiki Projects.


 * Where can I ask a question or get clarification regarding my Wiki project?
 * - attend the Wednesday Community Team Meetings: Every Wednesday at 11:00am MT, except the fifth Wednesday.
 * - request access to the Yammer Community "Chat" Group.
 * - open a User Talk page and ask your question. See Your Personal Pages.


 * Where can I get more help using the two Wiki editors?
 * - In the Research Wiki sidebar, under Edit the Wiki, you will find a link to Wiki University.
 * - Click on the desired tab in Wiki University to find comprehensive training in either Visual Editor or Wikitext Editor.


 * Where can I go to report a problem in the Wiki?
 * - In the Research Wiki sidebar, under Give Feedback, you will find a link to Report a Problem.

FamilySearch resources

 * If you are experiencing general FamilySearch issues:
 * FamilySearch Community - post questions on FamilySearch products
 * FamilySearch Support - call or chat with person
 * Find Historical Records - to search FamilySearch records online
 * Visit the Help Center - to find answers to general FamilySearch questions
 * FamilySearch Community Research Groups - for translation of documents and research help
 * Learning Center - online classes about how to do research
 * FamilySearch Site Map

Research resources

 * List of Online Genealogy Records by Location
 * List of Historical Record Collections
 * Using the FamilySearch Research Wiki - A 28-minute How To video
 * Wiki Wizard Videos - A collection of 5 minute videos on how to use the Wiki and research in different countries

<< Previous Chapter