International Genealogical Index - FamilySearch Historical Records/Known Issues

Known Issues
Question: I cannot find records that I have previously found in the old IGI as Individual or Family Group record(s). Where can I locate these records? Answer: Here are the steps to find the records you are looking for:


 * Go to the International Genealogical Index (IGI) (https://familysearch.org/search/collection/igi)
 * Select the Community Contributed IGI (Personal family information submitted to the LDS Church), as opposed to the Community Indexed IGI (Vital and church records from the early 1500s to 1885).

For a brief explanation of the difference between Community Indexed IGI and Community Contributed IGI, please click on the blue links for a dropdown summary. In a nutshell, to do an exhaustive search for your ancestor you should choose to search the Community Contributed IGI and follow the process outlined to determine if the record you find was part of an indexed collection … the information has not been verified against any official records; duplicate entries and inconsistent information are common. Always verify contributed entries against sources of primary information … that translate to “not validated” unless you validate it.

Another source of information is found by using FamilyTree. If you do not see a menu selection (top line next to FamilySearch icon) for FamilyTree, click on Help and enter ‘113106’ in the Ask a Question field to get FamilyTree access. Be certain that you have registered and signed-in to access this feature. You will also have access to tutorials for FamilyTree if you need assistance. Please keep in mind that some of this information is once-again contributed by our patrons, as opposed to indexed or transcribed from actual records.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:


 * If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
 * If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the International Genealogical Index wiki page.

Return to the International Genealogical Index (IGI) collection at FamilySearch.org.