Italy, Treviso, Tribunale di Treviso Civil Registration - FamilySearch Historical Records/Known Issues

Known Issues
NOTE: For a way to determine what digital records are likely to be found within a collection or how to find missing images elsewhere, see Article 56000, Using Film Notes in the Catalog to determine the content of a final waypoint in Historical Records.

NOTE: Most missing records are available on microfilm. These films can be viewed at the Family History Library or some FamilySearch Centers. Call ahead to check if the film is available at your local center.

Question #1: When searching Italy, Treviso, Treviso (Tribunale) 1871-1841 &gt; Treviso some of the morti and nati images do not load. Are these images available for viewing? Answer #1: FamilySearch is aware that images for this waypoint are not available. A blank or black screen will appear without any tools or the ability to move from image to image. Engineers are aware of this problem and are working to resolve it. There are no microfilms of these images.

Question 2
Question 2: When browsing through a locality I’m unable to advance to the next image. Is there a way to continue browsing? Answer 2: The following locations have images missing intermittently, i.e., images 1-11 are visible; however, you can’t advance to image 12 using the right arrow. The workaround to jump over gaps is to type a higher number (i.e., 13) into the image box and hit the “enter” key. These gaps may be encountered throughout the browse where you will need to use the workaround to jump over gaps.

Question 3
Question 3: I get a message “Image not Available” for some of the records even when I am signed in. Can I view these records? Some were previously available; have some records been removed? Answer 3: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians.

Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older. If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted. The Historical Records collections will be updated each year to show new unrestricted records.

FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collections.

Question 4
Question 4: Some records are missing. Where can they be viewed? Answer 4: See answers below for information about known missing records and their respective film numbers, if available, or alternate online location.


 * All of Comune o frazione: Morgano records can be found in Comune o frazione: Moriago.
 * San Fior &gt; Nati 1879-1880 is missing the image containing Page 10 of the original records which should have followed Image 106 or Page 9. The film does not contain this page either.

Question 5
Question 5: The Event Type and Year Range (waypoint) title does not properly reflect the actual digital record content. Is there a way to determine what digital records are likely to be found within a collection? Answer 5: The following list of known waypoint discrepancies describes the event type or year range that actually exist in this collection:


 * Asolo &gt; Nati 1902-1903, 1906-1907 belongs in Pederobba &gt; Nati 1902-1903, 1906-1907.
 * Fonte &gt; morti 1882, 1901-1902, 19...892, 1907-1910, 1885-1887 does not contain records for 1885-1887.
 * Gaiarine &gt; Matrimoni 1892-1894, 1890, 1881-1883, 1870 year span should be 1892-1894, 1890, 1881-1883, 1876.
 * Gorgo al Monticano &gt; Nati 1897-1900 are really Indexes of these years.
 * Mareno &gt; Nati 1871-1906 year span should be 1871, 1879, 1902, 1905 and 1906.
 * Montebelluna &gt; Nati 1888 contains both 1888 and 1889 records. Nati 1888 actually contain the following:
 * Images 1-20 are births 1888,
 * Images 21-259 are actually Jan 1889-Dec 1889,
 * Images 260-262 are actually Births (part 2) The birth records (part 1) - for acts #1 and 2 - for the year 1889 are 'missing.' Additionally, the cover page for Births (part 1) for 1889 is missing. Since this is a Field Express collection, there are no films to use as a work-around.
 * All the records in Moriago (Comune o frazione) should be in Comune o frazione Morgano, which does not currently exist.
 * Pederobba &gt; Nati 1902-1903, 1906-1907 records can be found in Asolo &gt; Nati 1902-1903, 1906-1907.
 * Susegana &gt; Matrimoni 1905, 1910-1911, is actually Susegana &gt; Morti 1905, 1910-1911
 * Susegana &gt; Morti 1921-1922, 1883-1884, actually contains Susegana &gt; Morti 1921-1922 and Births 1883-1884.

Question 6
Question 6: When searching this collection for Nati (birth) records for the town of Vittorio Veneto, the waypoints are all there, but when I click on them, I get a white screen, with no tools or arrows for advancing. How will I find these images? Answer 6: The engineers are aware of this problem and are working to correct it. Unfortunately, there is no film to refer to for a work around.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:


 * If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  For example: Italy, Treviso, Treviso, Civil Registration (Tribunale), 1871-1941 &gt; Mareno &gt; Nati 1871-1906 &gt; Image 1 of 504
 * If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

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