Russia, Tver Church Books - FamilySearch Historical Records/Known Issues

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''This page is created for the use of FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems. If you wish to comment, scroll down and on the right-hand side of the screen choose  Discussion to post your comment.''

Known Issues
Problem: I’ve signed in, so why are the images still unavailable?

Answer:  The Russia Tver Church Books, 1722-1918 is a restricted image collection. FamilySearch has rights given by the Russian Society of Historians and Archivists, in Moscow, Russia to publish images online to users with an LDS sign in. An LDS sign in can only be obtained by those having an LDS membership record number.

These records are available on microfilm which can be ordered for viewing into the nearest FamilySearch Center. Click here for instructions on how to order microfilms.

If you have an LDS account and are not able to view the images after signing in, it may be due to a registration problem and not an image access problem. Please call 866-406-1830 in the United States or contact patron services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and step taken thus far to resolve the issue.

If you encounter additional problems with this collection, e-mail us at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information: ○ The name of this collection. ○ If browsing this collection, please include the full path you followed to where the problem occurs. Example: Russia Tver Church Books, 1722-1918 &gt;Псков &gt;Торопец &gt;Золвий &gt;1909 Vol. 350 Marriages, deaths (Бракосочетания, смерти) &gt;Image 2 of 23 ○ If you are reporting a technical issue, please include your operating system and browser version (i.e. Windows XP, Internet Explorer 8) Click here to return to the Russia, Tver Province Orthodox Church Learn More page, or click hereto go to the Russia Tver Church Books, 1722-1918 browse collection in FamilySearch.