User talk:Knappster

Welcome...
Hello!

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Again, welcome! CK Whipple 00:00, 5 January 2010 (UTC)

Call for Feedback Re: Making Wiki Easier for New Users/Contributors
Welcome to FamilySearch Wiki! We would like your feedback. Our goal is for wiki.familysearch.org to be a friendly, welcoming place that is easy for you to use and make contributions. Please share your comments. What is your experience? What challenges do you face in using and contributing to the wiki? Where do you find help? When you notice problems, please go to Challenges Facing New Users. This is the page for making comments on challenges you have encountered.

Please post your comments and ideas for the solutions at What New Users and Contributors Want to Make Wiki Easier. Then, come add your "Vote" by listing and prioritizing those solutions that are most urgent and important for the entire community at Newbies Priorities. This is not only for newbies, we also need experienced user/contributor feedback on your early, new user experiences. Thank you!

Kara aka CK Whipple 23:23, 8 November 2009 (UTC)

To all FamilySearch Wiki Contributors: An apology is in order...
By way of introduction, my name is Ben Bennett and I’ve recently joined the FamilySearch team as the product manager for the Wiki and Forums. Put simply, my job is to ensure that your experience, as contributors and users of the Wiki and Forums is excellent. To this end, an apology is in order. As you know, we recently implemented a new user ID/sign in process for the FamilySearch Wiki. As we implemented this new system, I personally heard from many of you. You shared with me problems that were occurring for you as you tried to sign in, edit or do other things that resulted in lost work, lost time and frustration for you, our key contributors and users. Please accept my sincere apology for the poor performance and poor experience associated with the Wiki during the past few weeks. Please also accept my commitment that the FamilySearch team will learn from this experience and do all that we can to prevent situations like this in the future. To this end, I wanted to share with you ...CONTINUE