FamilySearch Wiki:Technical Meeting Agenda 22 June 2010

Wiki Quality Assurance: I would like to discuss Quality Assurance in terms of wiki articles.

As I introduced in our meeting on June 8th I would like your input on Quality Assurance (QA) for the wiki. There are primarily two areas in which we collect QA data:

1. Customer Satisfcation/NPS-We proposed to collect this data by including an imbedded poll at the right edge of the wiki in which wiki views can vote on their likelihood of recommending the wiki to a friend or family member. This question is a Net Promoter Score (NPS) question that uses an 11 point Likert scale. In the meeting I will discuss what NPS is how we use the data to improve the wiki. We would also like to include a user rating widget on each page that will allow us to know how people like the page. 2. Quality Assurance-This is an area that is up for discussion and something I would like to explore with everyone in attendance at the meeting. Should we have a QA process for wiki pages? Some questions we need to answer in order to know if we should do QA: a. Are there things that every wiki page should contain, but some do not? b. Are there certain style aspects that should be maintained on the wiki? c. Is there a process that a reviewer can follow to evaluate individual wiki pages? If we determine that QA is needed for the wiki then we will move forward with a plan to implement a QA process. I look forward to this discussion and your feedback as we move forward. BunkerJM 21:06, 8 June 2010 (UTC)

The following was moved from the previous week's agenda as it is related to the above. Thomas_Lerman 22:05, 8 June 2010 (UTC)


 * Suggested item for the agenda -- Steve has proposed an artricle rating system for our Wiki articles. Could we have him give everyone a brief explanation of the whys and hows of such a system and then have some discussion on it? Jimmy B. Parker 14:43, 7 June 2010 (UTC)
 * I would welcome the opportunity to discuss the development of a rating system. I have posted replies to two threads (Good Article &gt; community graphics &amp; editing &gt; Featured Article &amp; Flagging pages that need editing) that raised associated issues and would be willing to discuss the system further in these threads. Please note: I will not be able to attend the meeting on June 8. --Steve 15:30, 7 June 2010 (UTC)