Italy, Viterbo, Civil Registration (State Archive) - FamilySearch Historical Records/Known Issues

Known Issues
NOTE: For a way to determine what digital records are likely to be found within a collection or how to find missing images elsewhere, see Article 56000, Using Film Notes in the Catalog to determine the content of a final browse point in Historical Records.

NOTE: Some missing records are available on microfilm. See Ordering Microfilm or Microfiche for instructions on ordering microfilm as well as finding a local FamilySearch Center where you can view the films.

Question #1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records? Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Italy, Viterbo, Civil Registration (State Archive), 1870-1943 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your FamilySearch Center before your visit, to verify that the center is equipped with the capability to view these restricted images onwww.familysearch.org.

Some of these images are available online at Archivio di Stato di Viterbo.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 1-866-406-1830  FREE   in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue.

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:


 * If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. For example: Italy, Viterbo, Civil Registration (State Archive), 1870-1943 &gt; Viterbo &gt; Acquapendente &gt; Morti 1876 (Registro 2) &gt; Image 7 of 116.
 * If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Italy, Viterbo, Civil Registration, State Archive (FamilySearch Historical Records) article.

Return to the [Italy, Viterbo, Civil Registration (State Archive), 1870-1943] collection at FamilySearch.org.

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