Talk:Community Meeting Agenda 5 January 2010

Instead of adding new issues to this list, please add them to the Wiki Technical Support Forum. The items on this list were copied to the Wiki Technical Support Forum if they did not already exist there. All issues sent through the Technical Support feedback link on the Wiki will also be copied to the Forum. This will consolidate all known issue into one source. Thank you for your help in identifying and resolving these issues! -Fran 23:11, 6 January 2010 (UTC)

Problems with new login process

 * 1) No opt-out option #1 on the "Create a Single FamilySearch Account" screen. Please provide a return-to-previous-page kind of option on the "Create a Single FamilySearch Account" so we are not forced to participate in this login if we change our minds or don't like what we see. Please fix it.
 * 2) "Don't show me this again when I sign in" checkbox never worked. I usually check it and have always had to see this screen again. Please fix it.
 * 3) Security certificate problem. "There is a problem with this website security certificate" and a recommendation to not to use the sign-in site is a frequently encountered message that pops up during the login process both from home and at office computers, but especially at home. Please fix it.
 * 4) No opt-out option #2 on the "FamilySearch Account—Sign In" screen. Please provide a return-to-previous-non-login-page kind of option on the "Create a Single FamilySearch Account" so we are not forced to participate in this login if we change our minds or don't like what we see. Please be sure this requested option returns us to a non-login screen, in this case, a Wiki page. Please fix it.
 * 5) Allow second browser tab logins. This morning I was not allowed to sign in from a second tab (I already had signed in to Wiki on the first tab). Usually, I'm already signed in from the second tab automatically, but not this morning. Please fix it.  - Follow-Up: We cannot reproduce this bug. Please add additional information about this bug to the Forum. -Fran 06:11, 8 January 2010 (UTC)
 * 6) Stop killing our work with prematurely timed-out logins. Please make the login timed-out feature longer. It is really frustrating to spend half an hour or more typing stuff on the Wiki, click the save button, and discover your login has been timed-out and you just lost ALL that work by clicking save. I suggest two ways be implemented to fix this problem: A. Make the new timed-out login time much longer. B. When (a) an edit box is open, and (b) the login has timed-out, and (c) the user clicks the save button, please stop killing (erasing) our work. Instead, make a sub-window appear that says "You are no longer logged into Wiki. We recommend you copy your work before exiting the edit box. Option 1 Return to edit box; Option 2 Exit edit box without saving your changes." Please fix it.

DiltsGD 17:26, 5 January 2010 (UTC)


 * I second this - having to re-log constantly is reducing my productivity. Ideally, for me anyway, would be an option to set it to not log out based on cookies or some other technology, so on my home machine I could be logged in all day, but I expect that'll stay just a wish :). Laralee 18:37, 5 January 2010 (UTC)

Found a collateral problem in new FamilySearch tonight, in IE7 on a WinXP machine. Wiki engineers may need to compare notes with nFS engineers about the certificate warning issue. I've also now seen this particular error message on the main familysearch.org site as well. To top that off, an indexer using FamilySearch Indexing was unable to log in on a machine where this problem occurred, it threw an 'invalid username and/or password' error dialog box. The indexer got in on another machine where this error does not occur JamesAnderson 00:38, 11 January 2010 (UTC)

Nothing more obnoxious than this: Create a Single FamilySearch Account

A FamilySearch account is now available that uses a single user name and password for the Research Wiki and other participating FamilySearch Web sites. The FamilySearch account is free and replaces your prior account.

Do you have an existing Research Wiki account?

Yes, then Upgrade to create your single FamilySearch account.

No, then Register to create your single FamilySearch account.

Or… Sign in with your single FamilySearch or LDS account. Don't show me this again when I sign in.

(Especially since I already have the single unified sign in over a month ago! And already clicked "Don't show me this again when I sign in")

Then get this: No such action From FamilySearch Wiki Jump to: navigation, search

The action specified by the URL is invalid. You might have mistyped the URL, or followed an incorrect link. This might also indicate a bug in the software used by FamilySearch Wiki. (Say what?, I went to "Page" to escape this 2nd obnoxious message) The earlier version worked so well, why this so broken down sign in process now? dsammy 18:24, 5 January 2010 (UTC)

Opening the "Edit" box problems
In the last two weeks, when editing large pages, I have often encountered a screen that says something like "No such action" after clicking "Edit" in the upper right corner for editing an entire page. If I go back and click the same place again I usually, but not always, encounter the same message again. However, if I use an [edit] on a Wiki page header line for editing just a section I am almost always allowed to start editing. Please fix it.

DiltsGD 17:26, 5 January 2010 (UTC)