Help:FamilySearch Support E-mail and Worldwide Telephone Directory

E-mail
Contact us for FamilySearch Support by e-mail at:support@familysearch.org

Telephone
Contact us for FamilySearch Support by phone using the numbers below.

Note: a telephone number with brackets (such as [019-900] + [866-225-3113]) indicates a number that requires two step dialing. First dial the toll free access code listed before the plus sign (+); then, when prompted by an automated attendant, dial the second number listed after the plus sign (+).

Click a region in the list to see phone numbers for countries and provinces in that region.

Africa 

Ghana [019-900] + [866-225-3113] Kenya [0-800-22-01-12] + [866-226-3650] Reunion [0-800-99-0087] + [866-229-4669] Sierra Leone [1101] + [866-226-6234] South Africa 0-800-98-0258 Zimbabwe [00-890] + [866-226-2299]

Asia Pacific

Australia 1-800-083-293 China 10-800-130-0885 Cook Islands [09131] + [866-288-5196] Fiji 3000110 Hong Kong 800-90-8547 India 000-800-100-3125 Indonesia 001-803-015-2021557 Japan 0120-944161 Micronesia [555] + [866-285-6539] New Zealand 0-800-44-3296 Pakistan [00-800-3-001] + [866-295-4037] Palau [02-222] + [66-299-0495] Philippines 00800-1830-1830 Philippines (Cell/Mobile Access) (02) 635-9150 Samoa 699 3720 Singapore 800-1301-465 Solomon Islands [0813] + [866-299-0497] South Korea (Korea Rep) 00-308-13-1596 Sri Lanka [45-8000] + [66-295-4041] Tahiti 412312 Taiwan 00-801-14-8712 Thailand 001-800-13-202-1556 Tonga 0800 342

Europe

Albania [00 800 0010] + [800-371-0450] Armenia [0800-155] + [866-403-1907] Austria 0800-292846 Belarus 8*[10-800-102] + [866-403-1912] Belgium 00-800-1830-1830 Croatia [0-800-220-113] + [866-403-1913] Cyprus 8009-4880 Czech Republic [800-001-187] + [866-403-1906] Denmark 00-800-1830-1830 Finland 990-800-1830-1830 France 00-800-1830-1830 Germany 00-800-1830-1830 Greece 00-800-1809-202-1575 Hungary 00-800-1830-1830 Iceland 800-8815 Ireland 00-800-1830-1830 Italy 00-800-1830-1830 Luxembourg 00-800-1830-1830 Netherlands 00-800-1830-1830 Norway 00-800-1830-1830 Poland 0-800-444-3829 Portugal 00-800-1830-1830 Romania [021-800-0877] + [866-403-1905] Russia 8-10-8002-1761044 Slovak Republic [0800-087-187] + [866-442-0829] Spain 00-800-1830-1830 Sweden 00-800-1830-1830 Switzerland 00-800-1830-1830 Ukraine [8-100-15] + [866-403-1853] United Kingdom 00-800-1830-1830

Latin America

Argentina 0-800-666-1833 Belize [812] + [866-529-6858] Bolivia 800-10-0547 Brazil 0-800-891-6465 Chile 800-400-243 Colombia 01-800-700-1807 Costa Rica 0-800-013-0965 Dominican Republic 1-888-751-8353 Ecuador 1-800-225-528 + 800 371 0450 (costa) Ecuador 1-999-119 + 800 371 0450 (sierra) El Salvador 800-6331 French Guiana [0800-99-0087] + [866-560-9746] Guadaloupe [0800-99-0087] + [866-560-9753] Guatemala [9999190] + [800-371-0450] Guyana [151] + [866-529-6899] Haiti [171] + [866-560-9750] Honduras [8000-121] + [866-529-6853] Jamaica 1-866-871-4112 Mexico 001-866-822-0428 Nicaragua [1-800-0171] + [866-529-6857] Panama 00-1-800-800-0467 Paraguay [008-13-800] + [866-529-6856] Peru 0-800-52-708 St. Kitts 800-987-7927 The Bahamas 1-866-871-4155 Trinidad &amp; Tobago 1-800-202-1589 Uruguay 000411-002-1556 Venezuela 0 800-100-6323

North America &amp; Caribbean

Canada 1-866-406-1830 United States of America 1-866-406-1830