User:HoleDL

[[Image:HoleDL+sm.JPG|130x173px]] Dawne L. Hole
I am currently serving with the FamilySearch Wiki Catalyst Team in the Joseph Smith Memorial Building (JSMB). I have served as a United States and Canada reference consultant in the Family History Library (FHL) in Salt Lake City Utah. Served as emergency and safety coordinator in the FHL. Served on an innovative team 'Customer Experience' with Diane Loosle. Before I was invited to join the FamilySearch wiki team I spent time supporting Access Service which in part is the document areas on all five floors of the FHL. I have served in the FHL for over twenty-four years in a number of areas and positions including supervisor and manager.

Educational Background

 * Brigham Young University, Provo, Utah: B.A. History (1972)
 * Certificate from Franklin Institute
 * Certificate from Frontline Leadership Zenger Miller Leadership
 * Certificate from BYU in Tool Book, Windows
 * Completion of dozens of Genealogy and Family History Conferences

Experience
Family History Library


 * Served on the US/Canada Reference Counter
 * Contributed to Indians of the United States and Canada Research Outline
 * Have served as Supervisor and Manager of Access Services and Guest Services
 * Taught hundreds of classes to patrons, missionaries, and employees in FHL
 * Managed the Annual American Indian Series taught in the FHL
 * Taught Salt Lake Institute of Genealogy (SLIG): American Indian Research
 * Taught Woman's Conference: BYU, Provo, Utah
 * FamilySearch Research Wiki Catalyst Team