FamilySearch Wiki:Known Issues

'''The purpose of the pages it for Wiki management to communicate any known issues in FamilySearch Wiki. The most recent issues are at the top of the list:

Upload File/Image
The Upload File/Image link to submit images to be uploaded to the wiki has not been working since November 1 and submissions made were not received by Wiki management. Any submissions made between November 1 to the present need to be re-sent to this [mailto:wikisupport@familysearch.org email.] Your request will be processed within 48 hours. Batsondl (talk) 22:45, 12 December 2016 (UTC)

UPDATE: As of 12/13/2016 the Upload File/Image link is now working! Please resubmit any images that you sent us after November 1, 2016. Batsondl (talk) 22:03, 13 December 2016 (UTC)

VisualEditor Inserting Images feature
The VisualEditor insert an image feature is not working at this time. Engineers believe it is related to the re-uploading problem in the Wiki. The current workaround is to use Wikitext code to add the image to the page. Instructions on how to do so are found in the Wiki University. Batsondl (talk) 18:09, 24 November 2016 (UTC)

Images missing on the wiki
Currently, there are images missing from the wiki. Engineers are actively working on the problem. We expect them to all return soon.

UPDATE: to resolve this issue, click on the "edit source" and immediately save the page. Somehow this renames the path of the image and it will display on the page.Batsondl (talk) 18:09, 24 November 2016 (UTC)

Upload File/Image
The link to submit images to be approved and loaded on the wiki currently does not work. To submit images to the wiki in the meantime, send them to: [mailto:wikisupport@familysearch.org wikisupport@familysearch.org] Batsondl (talk) 16:55, 14 November 2016 (UTC)

Uploading Images
For those with Reviewer and Moderator roles in the wiki, the Upload File link only works with some images. Some give an error. Unfortunately, re-loading a version of an image does not work at all. The engineers are currently working on both issues and believe they are related.

Workaround: If you get an error when uploading an image, try renaming the image to a shorter version or even re-save the image to .jpg. Sometimes the system will let you upload the image. Batsondl (talk) 17:10, 9 November 2016 (UTC)